Making a claim

You can choose how to report a new claim. You can claim online or call our general claims number.

Online claim

Give us a call on 0333 777 7324 (Call fees | Opening hours)

Or from abroad on +44 333 777 7324

Web Messaging is currently closed.

If your query isn't urgent, you can contact us using our customer contact form and we'll aim to respond within 24-48 hours.

Please be aware we are unable to take card details or card payments on Messaging or Email.

Customer Contact Form

Alternatively please give us a call on 0333 777 7324 (Call fees | Opening hours)

Or from abroad on +44 333 777 7324

You can choose how to arrange a glass repair or replacement. You can claim online or call our 24 hour emergency glass repair helpline.

New glass claim

Give us a call on 0333 777 7324 (Call fees)

Please call our 24 hour helpline if your vehicle needs to be recovered in the event of an accident.

0800 049 5982

Please call our 24 hour helpline for Ford Insure Breakdown customers.

0330 102 6751 (Call fees)

Call from abroad on +44 292 094 3110